Frequently Asked Questions
- Visit your account login page.
- Click on "Forget your password?".
- Enter your email address you used in registering on iBulky.com
- Click on "Retrieve" button.
- You will get a mail from iBulky.com with the subject "[iBulky.com] Password Reset".
- Click on the link in the email to start the reset process.
- Fill the form on the page appropraitely to complete the password reset.
You can pay directly to any of our bank account listed on the pricing page. Please note: always use your "username/email address/mobile number" as the depositor's name. When you log into your account, click on "Refill Wallet" on your dashboard. On the payment page, select your payment method and fill in all required information. Please note that you must have made deposit to the account provided on the pricing page before filling the details for "Bank Deposit","Internet/Mobile Transfer" & "ATM Deposit". Your account wallet will loaded immediately your fund is verified and confirmed, within a max of 24 hours.
You can also pay online using your ATM cards. If paying online with your credit/debit card, please select your desired payment gateway and follow the process for instant wallet load, if your transaction is successful. Please note that processing fee may apply.
You can refill your wallet at any time of the day with these vailable payment methods. Click here to know more.
Yes you can do that on our platform. However, there are limitations and rules; one of which is the maximum units that can be sent within a period of time. This is a precaution we've put in place to avoid iBulky.com unit theft.
You can initiate a transfer by clicking on "Transfer Units", fill in all required fields and submit to complete the process.